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HOW TO ORDER - TERMS & CONDITIONS
Quantity
Minimum quantity 25 pcs per model Payment system
You are required to transfer down-payment, a 50% from the total amount of your order prior production. Once the order production has completed, we shall email you scanned shipping documents and pictures of your completed order, then you are required to transfer the 50% balance plus the shipping
cost. Please fax us the payment transfer receipt. Please note that when
first deposit is made, no cancellation is possible. |
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Pricing Policy
Our wholesale prices are based on FOB Tangerang, inclusive export standar packaging, export license, export documentation, other local charges and transportaion. Any additional costs such as insurance,and others will be at your account.
Production Time
Production depends on the quantity and the complexity of the goods, it normally takes 1 - 3 months once we received your
order, under close supervision by our Quality Control Manager, in order to ensure each product meets the standard quality and orders completion in timely manner. |
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Shipping
Shipment can be arranged by air or sea freight as requested. Please note that you are required to cover insurance the shipment to avoid
possible damage or loss during the way. Customs Bureau
Every country has its own taxes and import regulations. You are recommended to contact your local customs bureau to make
sure the possible import taxes and regulations. We are not responsible for duties or taxes charged by the local government,
nor the possibility that the order might have been lost, due to the rejection from the local customs
bureau. Please make sure your customs regulations. |
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NEW ! Rattan Basket |
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Refund Policy
Once the goods have been sold to you, no refund is possible under any circumstances.
After the completion of production, we make sure that your order is safe during
pre-shipment and we use secure packaging material to avoid possible damage during
shipment. |
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